DIGITAL TRANSFORMATION AWARD
Winner: Rome Fiumicino Airport
Highly commended: Zurich Airport
ECO-INNOVATION AWARD
Winner: Toulon-Hyères Airport
Highly commended: Göteborg Landvetter Airport
HR EXCELLENCE AWARD
Winner: Hermes Airports
Highly commended: Royal Schiphol Group
WORLD BUSINESS PARTNER AWARD
Winner: Lorenzo Belicchi, SITA
BEST AIRPORT AWARD: UNDER 5 MILLION PASSENGERS
Winner: Torino Airport
Highly commended: Finavia Rovaniemi Airport
BEST AIRPORT AWARD: 5-10 MILLION PASSENGERS
Winner: Malta Airport
Highly commended: Brussels South Charleroi Airport
BEST AIRPORT AWARD: 10-25 MILLION PASSENGERS
Winner: London Luton Airport
Highly commended: Brussels Airport
BEST AIRPORT AWARD: 25-40 MILLION PASSENGERS
Winner: Avinor Oslo Airport
Highly commended: Athens International Airport
BEST AIRPORT AWARD: OVER 40 MILLION PASSENGERS
Co-winners: Istanbul Airport / Rome Fiumicino Airport
Highly commended: Heathrow Airport
Executive Director, SESAR Joint Undertaking
Aviation Journalist & Editor, AMP Mark Pilling Ltd
The ACI EUROPE Best Airport Awards 2024 recognised excellence and achievement across a whole range of disciplines of airport activity. This year, the main award category, the Best European Airport, focused on across-the-board airport resilience encompassing all its aspects, such as strategic, financial, operational, environmental, social, and more. In addition, airports competed for three area-specific Awards, including Eco-Innovation, Digital Transformation, and HR Excellence.
Best Airport Award
A special focus on across-the-board airport resilience
The Award winners implemented strategies pushing the airport business model into new territories, fostering new value creation models, and embracing transformation and flexibility while taking care of their people and the planet. The winning airports demonstrated a forward-thinking approach to airport management, considering external developments without allowing them to dictate their business strategies.
Airports were divided into five categories according to 2023 passenger traffic (under 5 million, 5-10 million, 10-25 million, 25-40 million, and over 40 million) and were judged on excellence and achievement in the areas of operational management, leadership, and crisis communications, decarbonisation strategies, adaptability and resilience-building at every level of the organisation, staff training and best practice and commercial management, within the context of the airport’s sustainability strategy and financial recovery.
2023 Winners:
IN THE 5-10 MILLION PASSENGERS CATEGORY - Milano Linate Airport
IN THE 10-25 MILLION PASSENGERS CATEGORY - Helsinki Airport (Porto – Francisco SA Carneiro Airport was also highly commended in this category)
IN THE 25-40 MILLION PASSENGERS CATEGORY - Athens International Airport (Brussels Airport and Avinor Oslo Airport were also highly commended in this category)
IN THE OVER 40 MILLION PASSENGERS CATEGORY - Rome Fiumicino Airport (iGA Istanbul Grand Airport, Barcelona El-Prat Airport and Madrid-Barajas Airport were also highly commended in this category)
Eco-Innovation Award
To compete for this award, airports needed to provide details of one innovative project in one of the following sub-disciplines: Climate Change, Noise Management, Biodiversity and Wildlife Management, and Circular Economy.
2023 Winner: Gatwick Airport (Vienna International Airport was also highly commended in this category).
In partnership with
Digital Transformation Award
The Digital Transformation Award, an initiative of the SESAR Joint Undertaking in collaboration with ACI EUROPE, recognises a European airport that has embraced digitalisation, adopting innovative technologies and procedures to improve the safety, capacity, efficiency, and environmental footprint of its operations.
To compete for this award, airports were required to provide details of the implementation of a solution that matches the SESAR vision of the Digital European Sky.
2023 Winner: Prague Airport (Rome Fiumicino Airport was also highly commended in this category).
HR Excellence Award
ACI EUROPE in partnership with its Leadership and Human Resources Forum, wishes to recognise an HR department from amongst ACI EUROPE Regular Members that has demonstrated excellence in managing human resources and developing the airport workforce for the future. The award aimed to give exposure to initiatives that helped the airport community better assess and implement the new procedures and skills needed to develop its workforce. In assessing the applications, the judging panel considered the various challenges facing HR directors and airport leaders, such as employee mobility, succession planning, training, well-being, change management, sustainability, and digitalisation.
This year, the focus of the award was on Leadership Competence: How HR is Supporting Leadership Capability and Transformation in the Changeable Workplace.
2023 Winner: Bologna Airport (Prague Airport was also highly commended in this category).
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